01. Solutions

Get the tools to enhance compassion.

Download the SCQ and get started today!

Insightful data that grows with you.

Our gold standard solutions are field tested and ready to go.
The adapted tools can provide additional key information, but we invite researchers to help us validate and continue to grow what the SCQ is capable of.

All tools are available in English, French, Mandarin, and Spanish!

Versions.

Individual

Research

care teams

Enterprise

Gold standard | Valid, reliable, and ready to go

Experience Measures

SCQ

SCQ-Short Form

SCQ User Manual

Importance Measures

SCQ-Importance

SCQ-Importance Short Form

*The gold standard SCQ is validated for use in long-stay hospital, hospice, and long-term care

Adapted Versions | Evidence Based Versions for Specific Patient Populations

Care settings

SCQ-Clinic

SCQ-Outpatient Treatment

SCQ-Short Stay Hospital

Importance measures

SCQ-Importance Global

SCQ-Importance Individual

Individual healthcare provider assessment tools

Experience Measures

SCQ-Discipline

SCQ-Discipline IT

SCQ-Individual

SCQ-Individual IT

Importance Measures

SCQ-Importance Discipline IT

SCQ-Importance IT

SCQ-Importance Individual IT

*IT = independent of time

Self, Trainee, and peer assessments

Experience Measures

SCQ-Healthcare Provider/Learner Ability Self-Assessment

SCQ-Healthcare Provider/Learner Competence Self-Assessment

SCQ-Peer Assessment

SCQ-Trainee Examiners Assessment

SCQ-Trainee Self-Assessment

Support Files

Adapted SCQ User Manual

Terms of Access for Research Use

By accessing the Sinclair Compassion Questionnaire materials (collectively, the “SCQ”), you agree to be bound by these terms.

  1. Access: The SCQ is for the use of users who have agreed to be bound by these terms. As a user, you are granted a non-exclusive license to use the SCQ for non-commercial research purposes (the “Permitted Purposes”) which means:
    a. Use by students and academic researchers in non-industry sponsored research.
    b. Use by clinicians for individual use.
    c. Use by non-profit organizations for collecting patient-experience feedback.

    The scope of the Permitted Purposes is an indication of uses which are allowed, but the list of such purposes does not constitute an endorsement, guarantee, representation or warranty by the copyright owners as to the suitability of the SCQ for such purposes or uses.  You must assess the suitability of the SCQ for your own purposes and accept the risk of doing so.
  2. Restrictions: You may not do any of the following without the prior written permission of the copyright owners. You may not:
    a. use the SCQ for any purpose other the Permitted Purposes;
    b. distribute, sell, lease, transfer, assign, trade, rent, publish, republished or license the SCQ to others;
    c. edit, modify, translate, or create derivative works of the SCQ;
    d. copy or distribute the SCQ outside the scope of the Permitted Purposes.
  3. Commercial Use:  A license fee will apply to the use of the SCQ for any commercial purposes, including use of the SCQ:
    a. in clinical trial by a pharmaceutical company;
    b. in industry sponsored research studies;
    c. in for-profit organizations

    If you wish to use the SCQ for any purpose other than the Permitted Purposes, including any commercial use, you must first contact a representative of the copyright owner (at ipm@innovatecalgary.com), and Dr. Shane Sinclair (at compassionresearchlab@gmail.com), to determine the applicable license fee, and any additional terms of use.
  4. Intellectual Property Rights: The SCQ is protected by copyright. You agree that the SCQ and any related intellectual property rights are owned by UTI Limited Partnership and you will not contest or challenge such ownership.
  5. Publications and Acknowledgement – Any publications that result from your use of any of the SCQ must clearly acknowledge that: (a) the publication includes information that was collected using the SCQ; and (b) the SCQ was created by Dr. Shane Sinclair, et al.
  6. Notation of Ownership:  You may not remove any copyright notation on the SCQ. All SCQ case report forms or any other permitted republication must carry the copyright notification (Copyright @ UTI Limited Partnership, 2020. All rights reserved; permission for commercial use required; compassionmeasure.com).
  7. Use of Names: Except as specifically permitted in these terms of access, you shall not use any names or trademarks of UTI Limited Partnership or the University of Calgary in any news release, advertising, publicity, endorsement, promotion, or commercial communication unless UTI Limited Partnership has provided prior written consent for the particular use contemplated. The terms of this Subsection survive the termination, expiration, non-renewal, or rescission of these terms of access.
  8. Disclaimer: The SCQ, the SCQ-Short Form, and the SCQ Importance (SCQ-i) scale were developed and validated in a psychometrically rigorous fashion, in a multi-centred study, spanning all stages of measure development, including exploratory and confirmatory factor analysis. The adapted versions of the SCQ, the SCQ-Short Form, and SCQ-i have not undergone the same level of psychometric testing and therefore are measures that are based on a valid and reliable measure (SCQ) but require further validity testing. The SCQ is provided “as is” without representations of any kind, and we expressly disclaim any warranty or condition, express or implied, statutory or otherwise, including, without limitation, any warranty as to correctness, accuracy, reliability, or otherwise, or that the SCQ: (a) is fit for a particular purpose; or (b) does not and will not infringe any copyright, patent, trademark, trade secret or other intellectual property or other proprietary right of any third party.
  9. Acceptance of Risk: Although we strive to make this service helpful, reliable and current, you understand that your access to and use of the SCQ is your own decision, and at your own initiative and risk. We do not provide any guarantee of results or success, and we disclaim any warranties or guarantees whatsoever, whether express or implied. We are not liable to you for your use of the SCQ.
  10. Limitation of Liability. IN THE EVENT OF AN ALLEGED LOSS OR CLAIM BY YOU, YOU RELEASE AND WAIVE ANY CLAIMS AGAINST THE COPYRIGHT OWNERS AND PROVIDERS OF THIS SITE. IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES, LIABILITIES, COSTS, CLAIMS OR EXPENSES, WHATSOEVER, INCLUDING DIRECT, SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH DAMAGE TO PERSON OR PROPERTY, THE USE OF THE SCQ, OR THE PERFORMANCE OF THIS SITE, OR ANYTHING DOWNLOADED, ACCESSED, AVAILABLE, OR REFERRED TO ON THIS SITE, OR ANY OTHER SITE YOU MAY ACCESS THROUGH THIS SITE, WHETHER ARISING UNDER BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, YOU AGREE THAT OUR AGGREGATE LIABILITY SHALL BE LIMITED TO THE AMOUNT OF THE FEE, IF ANY, PAID BY YOU FOR THE ITEM GIVING RISE TO THE LIABILITY, OR THE AMOUNT OF TEN CANADIAN DOLLARS (CAD$10.00), WHICHEVER IS LESSER.
  11. Termination or Suspension: We reserve the right to terminate, suspend or discontinue the SCQ at any time. We reserve the right to change or remove any content on this site. We may, from time to time, need to interrupt the availability of this site, without prior notice, for routine maintenance or other reasons.
  12. Governing Law. The law of the Province of Alberta applies to these terms, and the courts of the Province of Alberta will be the exclusive forum for the resolution of any disputes under these terms.
  13. Miscellaneous Terms. The parties have required that these terms be prepared in English. These terms may be assented to by electronic acceptance. Collaborations on SCQ research and validation are welcome -- please contact us for details. The copyright owner can be contacted at ipm@innovatecalgary.com, and Dr. Shane Sinclair can be contacted at compassionresearchlab@gmail.com.
I have read and agree to the terms and conditions

Terms and Conditions for Individual Use

By accessing the Sinclair Compassion Questionnaire materials (collectively, the “SCQ”), you agree to be bound by these terms.

  1. Access: The SCQ is for the use of users who have agreed to be bound by these terms. As a user, you are granted a non-exclusive license to use the SCQ for non-commercial research purposes (the “Permitted Purposes”) which means:
    a. Use by students and academic researchers in non-industry sponsored research.
    b. Use by clinicians for individual use.
    c. Use by non-profit organizations for collecting patient-experience feedback.

    The scope of the Permitted Purposes is an indication of uses which are allowed, but the list of such purposes does not constitute an endorsement, guarantee, representation or warranty by the copyright owners as to the suitability of the SCQ for such purposes or uses.  You must assess the suitability of the SCQ for your own purposes and accept the risk of doing so.
  2. Restrictions: You may not do any of the following without the prior written permission of the copyright owners. You may not:
    a. use the SCQ for any purpose other the Permitted Purposes;
    b. distribute, sell, lease, transfer, assign, trade, rent, publish, republished or license the SCQ to others;
    c. edit, modify, translate, or create derivative works of the SCQ;
    d. copy or distribute the SCQ outside the scope of the Permitted Purposes.
  3. Commercial Use:  A license fee will apply to the use of the SCQ for any commercial purposes, including use of the SCQ:
    a. in clinical trial by a pharmaceutical company;
    b. in industry sponsored research studies;
    c. in for-profit organizations

    If you wish to use the SCQ for any purpose other than the Permitted Purposes, including any commercial use, you must first contact a representative of the copyright owner (at ipm@innovatecalgary.com), and Dr. Shane Sinclair (at compassionresearchlab@gmail.com), to determine the applicable license fee, and any additional terms of use.
  4. Intellectual Property Rights: The SCQ is protected by copyright. You agree that the SCQ and any related intellectual property rights are owned by UTI Limited Partnership and you will not contest or challenge such ownership.
  5. Publications and Acknowledgement – Any publications that result from your use of any of the SCQ must clearly acknowledge that: (a) the publication includes information that was collected using the SCQ; and (b) the SCQ was created by Dr. Shane Sinclair, et al.
  6. Notation of Ownership:  You may not remove any copyright notation on the SCQ. All SCQ case report forms or any other permitted republication must carry the copyright notification (Copyright @ UTI Limited Partnership, 2020. All rights reserved; permission for commercial use required; compassionmeasure.com).
  7. Use of Names: Except as specifically permitted in these terms of access, you shall not use any names or trademarks of UTI Limited Partnership or the University of Calgary in any news release, advertising, publicity, endorsement, promotion, or commercial communication unless UTI Limited Partnership has provided prior written consent for the particular use contemplated. The terms of this Subsection survive the termination, expiration, non-renewal, or rescission of these terms of access.
  8. Disclaimer: The SCQ, the SCQ-Short Form, and the SCQ Importance (SCQ-i) scale were developed and validated in a psychometrically rigorous fashion, in a multi-centred study, spanning all stages of measure development, including exploratory and confirmatory factor analysis. The adapted versions of the SCQ, the SCQ-Short Form, and SCQ-i have not undergone the same level of psychometric testing and therefore are measures that are based on a valid and reliable measure (SCQ) but require further validity testing. The SCQ is provided “as is” without representations of any kind, and we expressly disclaim any warranty or condition, express or implied, statutory or otherwise, including, without limitation, any warranty as to correctness, accuracy, reliability, or otherwise, or that the SCQ: (a) is fit for a particular purpose; or (b) does not and will not infringe any copyright, patent, trademark, trade secret or other intellectual property or other proprietary right of any third party.
  9. Acceptance of Risk: Although we strive to make this service helpful, reliable and current, you understand that your access to and use of the SCQ is your own decision, and at your own initiative and risk. We do not provide any guarantee of results or success, and we disclaim any warranties or guarantees whatsoever, whether express or implied. We are not liable to you for your use of the SCQ.
  10. Limitation of Liability. IN THE EVENT OF AN ALLEGED LOSS OR CLAIM BY YOU, YOU RELEASE AND WAIVE ANY CLAIMS AGAINST THE COPYRIGHT OWNERS AND PROVIDERS OF THIS SITE. IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES, LIABILITIES, COSTS, CLAIMS OR EXPENSES, WHATSOEVER, INCLUDING DIRECT, SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH DAMAGE TO PERSON OR PROPERTY, THE USE OF THE SCQ, OR THE PERFORMANCE OF THIS SITE, OR ANYTHING DOWNLOADED, ACCESSED, AVAILABLE, OR REFERRED TO ON THIS SITE, OR ANY OTHER SITE YOU MAY ACCESS THROUGH THIS SITE, WHETHER ARISING UNDER BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, YOU AGREE THAT OUR AGGREGATE LIABILITY SHALL BE LIMITED TO THE AMOUNT OF THE FEE, IF ANY, PAID BY YOU FOR THE ITEM GIVING RISE TO THE LIABILITY, OR THE AMOUNT OF TEN CANADIAN DOLLARS (CAD$10.00), WHICHEVER IS LESSER.
  11. Termination or Suspension: We reserve the right to terminate, suspend or discontinue the SCQ at any time. We reserve the right to change or remove any content on this site. We may, from time to time, need to interrupt the availability of this site, without prior notice, for routine maintenance or other reasons.
  12. Governing Law. The law of the Province of Alberta applies to these terms, and the courts of the Province of Alberta will be the exclusive forum for the resolution of any disputes under these terms.
  13. Miscellaneous Terms. The parties have required that these terms be prepared in English. These terms may be assented to by electronic acceptance. Collaborations on SCQ research and validation are welcome -- please contact us for details. The copyright owner can be contacted at ipm@innovatecalgary.com, and Dr. Shane Sinclair can be contacted at compassionresearchlab@gmail.com.

I have read and agree to the terms and conditions

02. Frequently Asked Questions

Frequently Asked Questions.

Questions? Concerns? Start here.

What is the difference between the ‘Gold Standard’ SCQs and the Adapted versions of the SCQ?

The SCQ, the SCQ-Short Form, and the SCQ Importance (SCQ-i) scale were developed and validated in a psychometrically rigorous fashion, in a multi-centred study, spanning all stages of measure development, including exploratory and confirmatory factor analysis. They are therefore valid and reliable measures of patients experiences of compassion and perceived importance of compassion.
The adapted versions of the SCQ, the SCQ-Short Form, and SCQ-i have not undergone the same level of psychometric testing and therefore are measures that are based on a valid and reliable measure (SCQ) but require further validity testing.
Since the items of the SCQ are not context, time, patient, or disease specific we fully anticipate that the adapted versions of the SCQ will be determined to be valid and reliable measures through future studies by both the Compassion Research Lab and other researchers.

When do I use the SCQ Importance Scale?

The SCQ Importance (SCQ-i) scale allows researchers to determine what elements of components matter most to individual and groups of patients in comparison to their actual experiences of compassion, while also determining whether certain elements of compassion are more important in certain patient populations, culture groups, clinical contexts and disease stages than others.
Clinically the SCQ-i ideally should be administered as a baseline measure at the time of intake  at the time of admission into a healthcare facility. Doing so provides a personalized ‘snapshot’ or benchmark on how that specific individual optimally receives compassion which can inform the way compassion is delivered by healthcare providers at subsequent visits.
For some patients, ‘being treated like a person and not just a patient’ may be of secondary importance to ‘being attentive’ to their needs — as such the SCQ-i allows healthcare providers to tailor compassion to individual patient preferences.

What is the SCQ Short Form and how is it intended to be used?

The SCQ short-form is comprised of the highest loading items on each of the domains of the Patient Compassion Model. It provides clinical teams with additional flexibility without sacrificing psychometric rigour which can also be embedded in existing patient satisfaction surveys and patient experience measures.

Who can administer the SCQ?

The SCQ  is a self-report measure that should be filled out by patients directly. The SCQ should be administered to patients by a Research Assistant or an individual who is not a member of their healthcare team.

How frequently should the SCQ be administered?

The SCQ was developed using a 7-day recall period in order to assess patients experiences of compassion on a weekly basis, within care settings with extended lengths of stay such as long-term care, hospice, and acute care units with longer lengths of stay. For care settings and patient populations with smaller lengths of stay or patients who are being treated in an outpatient or clinic context we developed the SCQ-Short Stay Hospital; SCQ-Clinic and SCQ Outpatient Treatment scales.

More questions? read more here